Privacy Policy

Information you give us

When you complete the application on this site we collect your name, email address, phone number, Instagram handle and the answers you select about your business. We use it to review your application, contact you about a call, and provide our services. If you agree to SMS messages, we use your phone number to text you; you can reply STOP at any time.

Advertising measurement

This site uses the Meta Pixel (Meta Platforms, Inc.) to measure the performance of our advertising. When it runs, it records that a page was viewed along with standard technical information such as your IP address, browser details and cookie identifiers, and shares that with Meta for advertising measurement and optimisation. We do not send your name, email address or phone number to advertising platforms.

In regions where consent is required, the pixel only runs after you accept the cookie notice. We store your choice, the date you made it, your region and the version of the notice you were shown. Everywhere else, you can opt out using the controls your browser or region provides.

Your choices

You can change or withdraw your cookie choice at any time: Cookie settings. Withdrawing stops any further advertising measurement immediately. To ask about the information we hold, contact us at support@primelive.ai.

Sharing and retention

We share your application details with the service providers that run our website, scheduling, email and SMS, and with Meta only for the advertising measurement described above. We keep application information for as long as needed to run our business and to meet legal obligations.